Hero's Of The Bird Community
Just received this nice note from Kelly regarding our products and more importantly, our service. It is always great to get feedback like this. But what I really wanted to highlight from this note is Kelly’s new rescue. To all of you who step in and rescue birds – you are hero’s in my book! If you have read previous posts, you know that we tried to take on a 9 yr old Cockatoo. Unfortunately, we failed miserably for a host of reasons. Being in the bird business, we hear stories of hero’s like Kelly who take on difficult cases – providing love and care to birds who may not have had it for years. Know it is not much – but thank you to everyone who steps in and provides loving care for needing feather friends.
Here is Kelly’s note:
Thank you for the email! It is nice as a customer to be individually noticed!
I originally bought your perches and toys for my baby conure that I got from a breeder. He was well taken care of, so the perches were for maintenance. His favorite one is the manzanita pumice perch! He sleeps on it every night!
However, I just rescued a Mealy Amazon who was in a horrible environment. They kept him outside, his cage was a mess, and he had only rope perches. His beak and nails are SO overgrown! His nails are so bad, the first day we got him home, he actually got caught on the wires and was unable to free himself 🙁 We plan on taking him to the vet very soon to get his nails and beak looked at, but right now he is very stressed and we are unable to handle him. This second order is for him! I am hoping your wonderful perches help his beak and nails. I will definitely be back for more perches and toys once he has settled in!
Thank you for making such great products and for even better customer service!